Madden keeps crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred 9/6/2024 What type of issue do yo...
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey Everyone,
Thanks for letting us know what you're running into with Madden 25. I wanted to check with this thread who might still be running into crashing when attempting to play Superstar?
If you are still crashing, try the following steps if you have not already.
Xbox
Spoiler
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
PlayStation
Spoiler
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Enter Safe Mode and Rebuild your PS database
If this continues let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
I keep getting the error code and kicked from the game Everytime I try playing Madden 25 Ultimate team. I'm on pS5
Madden it has been over 3 weeks.. yall created an invalid coded update that has ruined the game across consoles... Reddit.. multiple ea threads and no response on a solution because it has to do with the coding of the game... its unfixable otherwise we would have figured out a solution before you bums did it.. i want a refund or the game fixed tomorrow or some notice of effort dedicated to this fix...
you ran a scam with me on Microsoft buying the deluxe package (NCAA & MAdden) since now i want a refund outside the 14 day Microsoft window
All: EA has no interest in communicating or solving the issue. Contact the better business bureau and let them advocate for you. They will represent you and seek a refund. If enough people file a complaint, it can become class action.
