Community ManagerThis indicates either you or your fellow players have not updated the game.
Starting the game should prompt the player to update.
Thanks.
This * still doesn’t work for me
We are having the same issue. Both people have the game fully updated, we've trying restarting the game, xbox, clearing cache, clearing saved data, various different modes of searching. It is very obviously not an issue with the game being updated... I'm seeing this issue all over the web right now. Some are claiming the issue is related to gamesharing, but others are finding this issue is occurring despite both users owning the game themselves.
Hey all, I found the solution:
if you're gamesharing, log into madden on your own account. Then, while you're in the menus, log in with the account that purchased the game. It'll switch to their profile and do a "saved game sync". Then, switch back to your profile and you're set
