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Thank you for the info.
We are going to take a look but from all the info, the culprit may be the files being imported. Not 100% sure about that, but that is what it sounds like.
Once we get more info on it, we will update you and let you know!
Update: A couple more questions for y'all!
- Did the draft class seem fine at first but start having issues as the season went on?
- Did the problem start with just a few players, or did it affect everyone at the same time?
- Was anything changed with the players after the import but before the issue started, like their visuals?
- Did the draft class seem fine at first but start having issues as the season went on?
- we noticed the issue first during the draft. Every player that walked the stage looked the same and didn’t match the profile pic
- Did the problem start with just a few players, or did it affect everyone at the same time?
- it seemed to affect everyone from the draft class as far as we can tell
- Was anything changed with the players after the import but before the issue started, like their visuals?
- I do not believe so, but my league mate will jump in and add details if so
- EA_Shepard23 days ago
Community Manager
@papifreako Hey! thanks! I sent it on over. I have a feeling it may be the file but I could totally be wrong. We had a few people test it out so once they check it out, I'll update everyone!
Thank you!
- papifreako23 days agoRising Novice
Thank you! We really appreciate your help!
means a lot to us to get this level of attention.
- EA_Shepard23 days ago
Community Manager
@papifreako You are most welcome. I hope it is something simple like a corrupted file or something small. This way we can avoid it and try a different file. Its been forwarded to the team, so we wait to see what they say on their end!
- EA_Shepard23 days ago
Community Manager
@papifreako @Bucsupnorth30190 @MotownDestroya @Nic0YaFather1
Question: All of you have a different Franchise, yes?You are not in the same League and Franchise, yes?
I need to know if this happens in different franchises and different leagues with you all just to make sure it isn't the same one over and over.
Also, if you know anyone who has a different Franchise, I need their info here as well.The more separate Franchises I have, the more I can test it.
- 23 days ago
- papifreako23 days agoRising Novice
Correction @MotownDestroya is not in our league, but all of the others mentioned are in the same league. We sort of hijacked the discussion since they reported the same issue we were experiencing
- EA_Shepard23 days ago
Community Manager
@papifreako Awesome thank you. That is what I needed to know.
@MotownDestroya Can I get the league name you are in please? - papifreako5 days agoRising Novice
EA_ShepardAny update on this?
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