Madden 25 Superstar freezeing

Product: Madden NFL 25
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? 3070Ti
Enter RAM memory size in GB 16gb
Date/time issue occurred 8/13/24 10:00am
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Superstar
Summarize your bug When I get to the end of the 3rd Quarter in Superstar, the game goes for the 4th Quarter introduction, or the end of the current drive, my player freezes on the screen and I can’t do anything about it. I just have to Alt+F4 out of the game, which makes me lose my progress and I have to replay the entire game again. *Note, The crowd continues to move but there is nothing that I can do on the player side to move me from that position of my player being frozen on the screen.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play Superstar, Run a constant hurry up offense, and skip through every menu that pops up and i’m sure it’ll happen.
What happens when the bug occurs? My player freezes, Can’t use any controls, the crowd still moves, I have to Alt+F4 out of the game and relaunch it for it to fix…but i know it’s gonna happen again at some point.
What do you expect to see? The game to function properly lol

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1. Game Crashes everytime i play