Madden 25 superstar, freezing, EA server unavailable

I just bought my PS five yesterday. I created my account and everything for EA servers as well as my PSN account. But I’m not able to play my career. I was able to create my player and everything but every time I try to press superstar mode it just freezes,. Why is that so?. I’ve also tried to restart my game. I’ve checked the connection. The connection is OK. I’ve also turned off the game and let it sit for like five minutes and then turned it back on and it still freezes.