Forum Discussion
Hey everyone,
We are currently investigating the crashes that have been happening in Superstar since the recent title update. At the moment I'm afraid we don't have a time frame for a fix, but as soon as we have some news we will let you know.
We thank you for bearing with us while we are working on getting this fixed.
So this is still going on after almost a month???!! What’s being done to fix it seeing as we all dropped a lot of money to play this game…. I could care less about what cards are dropping in UT when I can’t even enjoy the reason I bought the game. Fix it or I think you should start issuing refunds to people!!
- xxslimebeliefxx2 years agoSeasoned Newcomer
Fr this is ridiculous it’s literally been a whole month
- Ghost242372 years agoNew Rookie
EVERYONE...WE NEED TO STOP COMING ON THIS FORUM TO COMPLAIN, MAKE EA AWARE, ETC. THEY CLEARLY DON'T GAF SO JUST REQUEST THE REFUND FROM EA DIRECTLY IF YOU'RE ON CONSOLE & STEAM OR ANYTHING ELSE IF YOU'RE ON PC. US THREATENING TO REQUEST REFUNDS CLEARLY HASN'T DONE ANYTHING ALMOST A MONTH AFTER THE FACT. I ALREADY REQUESTED MY REFUND FROM STEAM, I SUGGEST YA'LL DO THE SAME AND WAIT IT OUT. IF THEY FIX IT & YOU WANT TO TAKE THE CHANCE THAT EA WON'T DO THIS AGAIN, BUY IT LATER. IF THEY DON'T FIX IT, YOU GOT YOUR MONEY BACK.
- CovertAffarisz2 years agoNew Novice
I applied for a refund through Microsoft but since i pre-ordered the deluxe package with NCAA & MADDEN... I'm outside the 14-day refund period since madden dropped a month later, they've run a scam on us man.. and the only playable game mode that hasn't had an issue is Ultimate Team... I guess they want us to drop money and time into that before they fix the actual game... absolute bs.. Madden has lost my respect.. been a regular user since 04 where you could import ncaa into franchise still cant do that because madden is purely lazy... they will drop that next year as a ploy to buy the game lol EA i want a refund because i will never play your dog Sh*T game again
- EA_Kent2 years ago
Community Manager
Hi everyone,
I just wanted to follow up here and let you know that we are still looking into the crashes that have been happening in Superstar. Once we have any updates to share on this, we will follow up here to let you know.
We appreciate you continuing to bear with us while we're working on this.