Forum Discussion
EVERYONE...WE NEED TO STOP COMING ON THIS FORUM TO COMPLAIN, MAKE EA AWARE, ETC. THEY CLEARLY DON'T GAF SO JUST REQUEST THE REFUND FROM EA DIRECTLY IF YOU'RE ON CONSOLE & STEAM OR ANYTHING ELSE IF YOU'RE ON PC. US THREATENING TO REQUEST REFUNDS CLEARLY HASN'T DONE ANYTHING ALMOST A MONTH AFTER THE FACT. I ALREADY REQUESTED MY REFUND FROM STEAM, I SUGGEST YA'LL DO THE SAME AND WAIT IT OUT. IF THEY FIX IT & YOU WANT TO TAKE THE CHANCE THAT EA WON'T DO THIS AGAIN, BUY IT LATER. IF THEY DON'T FIX IT, YOU GOT YOUR MONEY BACK.
I applied for a refund through Microsoft but since i pre-ordered the deluxe package with NCAA & MADDEN... I'm outside the 14-day refund period since madden dropped a month later, they've run a scam on us man.. and the only playable game mode that hasn't had an issue is Ultimate Team... I guess they want us to drop money and time into that before they fix the actual game... absolute bs.. Madden has lost my respect.. been a regular user since 04 where you could import ncaa into franchise still cant do that because madden is purely lazy... they will drop that next year as a ploy to buy the game lol EA i want a refund because i will never play your dog Sh*T game again
- EA_Kent2 years ago
Community Manager
Hi everyone,
I just wanted to follow up here and let you know that we are still looking into the crashes that have been happening in Superstar. Once we have any updates to share on this, we will follow up here to let you know.
We appreciate you continuing to bear with us while we're working on this.
- 2 years ago
wow thats so helpful! thanks for letting us know that you're continuing to do absolutely nothing after 3 weeks!!!
- 2 years ago
@EA_Kenti know its not easy to code a game and fix things but it's been 3 weeks and im pretty sure we've figured how the crashing happens already
- 2 years ago
@EA_Kent Day 20 of waiting for EA to give a crap about the fans that don’t play MUT. Will check back in a few days to see that you’re “ Still investigating “