Forum Discussion

New2Jack's avatar
5 months ago
Solved

My Cloud Franchise is missing.

Product: Madden NFL 25
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? Nvidia
Enter RAM memory size in GB
Date/time issue occurred 9/25/2024 at 7am CST
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Is your Franchise league a Cloud save or Offline save? Cloud
What is your Franchise League Name? Old School Players Madden League
Summarize your bug my cloud franchise is missing!
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? look for my franchise
What happens when the bug occurs? nothing
What do you expect to see? my cloud franchise back

My cloud franchise is missing after this morning's update.

  • EA_Kent's avatar
    EA_Kent
    5 months ago

    Hey everyone, 


    We're currently looking into the issues with some online Franchise saves not being visible. We'll follow up and let you know as soon as we've got more info to share on this. 

    Thanks for bearing with us while we're looking into it. 

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