Forum Discussion
14 Replies
- DKallllDAY1 year agoSeasoned Novice
After the madden update my superstar avatars are all messed up and i dont know how to fix it or if its even fixable. Is there something EA can do about this? I monetize my gaming and this just screwed up over 100 hours of progress
- EA_Pythia1 year ago
Community Manager
how exactly did they get messed up?
- DKallllDAY1 year agoSeasoned Novice
My CB superstar league was completely erased. And my HB superstar league is now for a different team and it starts my HB at CB instead. Cant play offense but attributes, stats and quests have stayed the same. Would it be easier to share a video?
- EA_Pythia1 year ago
Community Manager
could you give me these details, so I can pass them on to the team?
What platform are you playing on?What is your gamertag?
Are you able to transfer any avatars from College Football to Madden?
- DKallllDAY1 year agoSeasoned Novice
Im on PS5. Gamertag is HundredMilli and yes i was able to transfer the players from college to madden
- EA_Pythia1 year ago
Community Manager
sound, thank you! I'll forward the information to the team and will let you know when there's more information on what might be going on here.
- DKallllDAY1 year agoSeasoned Novice
Ok cool thanks. I tried to upload a video but the file size was too large. I’m just trying to save a couple hundred hours of gaming you know what I mean?
- EA_Pythia1 year ago
Community Manager
Yeah, completely! Hopefully we'll be able to figure out what's going on and save the progress. Currently, I can't promise anything, as it has to be checked and the exact cause has to be found, but hopefully, this is an issue that can be fixed for you.
- DKallllDAY1 year agoSeasoned Novice
Thanks a lot. Really appreciate yall looking into this for us. Im sure im not the only one just the first to come to the forum
dawg you can not be defending ea i know you work for them but we going on day 11 of not being able to play in your second season on superstar mode
- DKallllDAY1 year agoSeasoned Novice@40989763421 Naw not defending n naw ion work there i jus aint tryna erase and start over. But shh at this point im jus tryna get some compensation.
- DKallllDAY1 year agoSeasoned Novice@EA_Pythia Bruh you think i can get a couple legendary xp boosts. Cuz its lookin like ima have to erase this n start over but i done put in too much time i need something from yall to make this right
- EA_Pythia1 year ago
Community Manager
unfortunately, we can't give compensations here in the forum.
I know this isn't very reassuring right now, but the issue is still being looked into. If I get any new information, I will let you know.
- DKallllDAY1 year agoSeasoned Novice@EA_Pythia And thats the problem bruh. Had i been able to contact a real support staff maybe i’d be straight by now but i gotta come to this community forum shh. I know yall can compensate yall got my gamer info. I pre-ordered the deluxe edition and yall wasting my money i can barely finish a game without the app crashing in error