Cannot Purchase Madden Points in Japan (PC, EA App)

I have been unable to purchase Madden Points in Madden NFL 27 on PC through the EA app since I first started playing.

Whenever I try to buy Points, I get the following error:

“POINTS PURCHASING ERROR: No points offers were found. Please check back later.”

• Region: Japan
• Platform: PC (EA app)
• MUT gameplay and auctions work normally.
• I can purchase FC Points without any issues.
• Madden Points are also missing from the EA app store.
• I have tried restarting my PC, clearing the cache, reinstalling the game, and checking my account region.

EA Support told me Madden Points may not be supported in Japan, but the official terms include Japan-specific rules.

Could the EA team confirm whether Madden Points are officially available in Japan and investigate this issue?

Thank you.