Ummm
I redeemed my code and started download. Game is nowhere to be found.
Forum Discussion
Yes, I only have one account.
EA_Aljo
Community Manager
Community ManagerMost likely then your code is for a different platform. The email you received should tell you which platform your code was for.
are codes done being sent out?
Seemed to be an incorrect code for a different platform. I used the prompt provided for a beta tool. I received a new email for another 20 digit code, is that correct length for PS5 Beta code?
- EA_Aljo
Yes. They've all been sent by now.
Ok, I will try that. I'll reach out if that does not work. Thanks!
- EA_Aljo
PS codes are 12 characters so that would be either a PC or XBOX code. Unfortunately, we can't issue a code for a different platform.
I got it to work. Thanks again
