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nu02501t0lqx's avatar
nu02501t0lqx
Rising Novice
6 days ago
Solved

Arcade Edition Crashes After Amon-Ra Is Placed on IR

After I finished my first game in Off-season tour Amon-Ra was placed on ir and when I hit the button to continue the game crashes and returns me to the Home Screen with the message “Sorry something u...
crashing
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  • nu02501t0lqx's avatar
    nu02501t0lqx
    2 days ago

    EA_Shepard​ 

    Hello, 

    I was on a flight the other day and loaded up the game and for some reason the game didn’t crash when I put Amon-Ra on ir. The game has been working completely fine after that incident with no problems. I have no idea what changed or how it fixed itself but it somehow did. 

    Thank you for your help

nu02501t0lqx's avatar
nu02501t0lqx
Rising Novice
5 days ago

EA_Shepard​ 


It is still crashing, and yes it is at the same point. I’ll click into Offseason Tour and it will bring me into manager page with the pop up that Amon-Ra will be on ir for 4 weeks. I don’t have the ability to click any other buttons on the screen (ex: play next game or scout opponent team) except the button that acknowledges they will be put on ir. Once I click the button the game doesn’t close however it brings me to the home page of Caleb Williams with the message something went wrong. I click ok just for it to do the same thing every time I try and play Offseason Tour

 

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 days ago

Hey there,

Because you're getting stuck in a crash loop right as the manager page tries to process the IR update, it looks like a soft-lock on that particular season save file.

Some players experiencing similar crashes have managed to bypass them using these steps:

  • Reset Rosters to Default: Go to the game's main menu settings, reset your rosters to the default active set, and try loading back into the Tour.

Give that a shot and let me know if it manages to get you past that Amon-Ra screen!

  • nu02501t0lqx's avatar
    nu02501t0lqx
    Rising Novice
    2 days ago

    EA_Shepard​ 

    Hello, 

    I was on a flight the other day and loaded up the game and for some reason the game didn’t crash when I put Amon-Ra on ir. The game has been working completely fine after that incident with no problems. I have no idea what changed or how it fixed itself but it somehow did. 

    Thank you for your help

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 days ago

      nu02501t0lqx​ Hey, thanks for letting me know. That is good, so I can pass back over. Glad it has been working for you.

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