Madden Crashing

I’m experiencing repeated crashes in Madden NFL 27 on Xbox Series X. The game randomly freezes during gameplay, goes to a black screen, and then sends me back to the Xbox dashboard without displaying an error message.

This happens across all game modes, including Online Head-to-Head. I’ve already reset my Xbox using the “Keep games & apps” option, and the issue continues. The game is installed on internal storage.

I’ve also experienced similar crashes with College Football 27, while my other non-EA games work normally.

I’d like help identifying and fixing the cause of these crashes.