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goatednrp's avatar
goatednrp
Seasoned Newcomer
17 hours ago

MUT TEAM NAME LOCKED NEED RESET AFTER WARNING APPEALS NO HELP, NEED HELP

EA has now denied another appeal despite my opening sentence explicitly stating that I am NOT asking to overturn the warning and that i just need my team name unlocked / reset as it is currently locked as the flagged name and wont let me change it. The appeal response again did not address the MUT team-name restriction. EA Advisors Prakash and Mayank both told me that the enforcement team is able to give me an option to change the team name / that I could create a new case, but EA Help provides no way for me to do so. I have also cleared the EA App cache with no change and tried to create a new case but there is no possible option to do that. Can an EA Community Manager or Madden/MUT team member please advise who can actually investigate the backend restriction preventing my MUT team from being renamed?

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