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HoganHead1's avatar
HoganHead1
Seasoned Newcomer
16 days ago

Unable to Log into the Madden 27 Companion App

Upon updating and completing the login process validation and signing in after verifying all accounts are linked to EA I have A PS 5 and Apple phone. After updating to the Madden 27 App I was no longer able to login to the Companion App I tried restarting my phone removing and reinstalling the App.

Completed EA validation chose the proper account linked to my PlayStation same username and email address but the Madden 27 companion App would not allow me to login. I have no emails from EA other than the validation codes. I was able to login to the Madden 26 account companion app previously. Since update unable at this time. Thanks for your help

(cm edited title for vis)

ea app
login issue
playstation
updates

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey, folks

    The companion app is up and running, and you should be able to log in. Not seeing a lot of traffic on this one, so if you are still unable to, go into the game, generate a new lineup, close the game completely, and then log into the app and make sure you have selected the right platform and persona.

    Thanks

  • Alexthekiller412's avatar
    Alexthekiller412
    Newcomer
    4 days ago

    For some reason I can’t log into my companion app for Madden 27 just gives me this 

  • Hotline_GT3's avatar
    Hotline_GT3
    Rising Newcomer
    16 days ago

    were you able to figure this out?  I still can't get in.  Every time I put in my credentials and choose my steam account I instantly get logged back out.

  • LSUDB's avatar
    LSUDB
    Seasoned Novice
    17 days ago

    Just wanted to see if there is an updated timeline on update to the app? Thanks 

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