“You don’t have multiplayer games” message

@SteelersJT11 

Do you know if the friend he can't invite falls under the account privacy details I relayed above or has a PlayStation Plus membership? 

His friend is able to play with other kids so I think he should be all set. He is “close friends” on the account. Thanks for all of your help with this. 

Yes 

@SteelersJT11 

Have you all tried reaching out to our Support team to determine whether this could be account related? I'm not sure if if you're getting this on other EA games, but there are limitations on accessing online features for child accounts. That error message is related to strict privacy settings for PlayStation, so it's possible an account setting is restricting access. 

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Yes. That’s the first place in checked. The customer support said I should be able to as they checked on the account. I then just deleted his accounts and gave him

mine with no restrictions and it still didn’t work. Sony then said to check with ea and ea said to check with Sony. Not sure where to go from here. 

@SteelersJT11 

I'm concerned online access for the title may have been accidentally disabled when account changes were being made. Would you mind reaching back out to our Support team via Twitter or the Help site so they can review your account status? I'm sorry you're going through this and really am grateful for your patience working with me. Just as a heads up, I'll be here today and tomorrow but quite busy with other non-forum duties such as reporting to the studios so I may be limited on helping out with players on the forums. Don't hesitate to reach our Support teams if you need immediate 1:1 troubleshooting with your account.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/