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Hoosier_Mailman's avatar
4 years ago

Account sign in issues

Keeps giving me an error stating:

"In order to access the online features for this title your account on PlayStation Network must be signed in and you must be signed in to the EA servers."

I am signed into my PSN account and once I load into Madden it even shows my username at the bottom as if I'm signed in but anytime I click on anything the error message comes up. There's even a "sign into EA" button and when I click on that it just brings up the error message again.

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi there @Hoosier_Mailman,

    Which Madden are you trying to connect to? Have you made sure your PSN ID is linked properly with your EA account? You can verify if your accounts are properly linked by checking the Connections tab here

  • Yeah I've played this Madden many times before. I was actually in the middle of playing when it booted me and wouldn't let me on for 2 days, but today I tried it again and it let me on no problem. Weird. Thanks for the feedback though.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Hoosier_Mailman 

    Thanks for this update, glad to hear it's working for you now!

    If you run into any other issues, don't hesitate to reach out again 🙂 

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