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go_sox24's avatar
go_sox24
Seasoned Newcomer
6 years ago
Solved

All my players are “stuck in the mud” and can’t sprint/accelerate.

My game keeps glitching.I haven’t been able to play for a couple of days now. All my players are “stuck in the mud” and can’t sprint/accelerate. Have tried uninstalling and reinstalling, rebuilding database, updating game. Nothing is working

EA_Blueberry: Edited post title to reflect the description of the issue 

  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @go_sox24 

    Try a quick power cycle, that helps clear up in-game issues similar to this. It sounds like there is a possibility of the left analog stick having some wear and tear on it, I've seen this in the past for other games when buttons won't register as the PS4 controllers are sensitive to hard button pushes. It would be great to have tried an extra controller to see if it's related to hardware. Since you've done a reinstall already, this leads me to believe it's hardware related. Any way you can jump into the game on a different PSN ID to see there is any connection to it being account related?

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @go_sox24 

    Sorry to hear about the trouble you're having the last couple days. Do you get this issue if you use a different controller or unplug anything that is currently connected to the USB slot on your console?

  • go_sox24's avatar
    go_sox24
    Seasoned Newcomer
    6 years ago

    I only have one wireless controller (PS4). Tried hard resetting it and still did not work

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @go_sox24 

    RT is to accelerate, I'm 99% sure you know that but wanted to throw it out there.

    Do you have the game installed to an external hard drive or have anything plugged into your PS4's USB slot? I've seen controller chargers cause strange issues. Does this happen when you use a different controller?

  • go_sox24's avatar
    go_sox24
    Seasoned Newcomer
    6 years ago

    The game is not on an external hard drive, it’s downloaded to my PS4. I have nothing plugged into the USB. I have one wireless controller, and have tried rebooting it as well as with it connected and not connected. None of this has worked. When I use the R2 button to sprint and the left analog stick to control direction, they’re constantly stopping (almost as if they’re bracing for a hit)

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @go_sox24 

    Try a quick power cycle, that helps clear up in-game issues similar to this. It sounds like there is a possibility of the left analog stick having some wear and tear on it, I've seen this in the past for other games when buttons won't register as the PS4 controllers are sensitive to hard button pushes. It would be great to have tried an extra controller to see if it's related to hardware. Since you've done a reinstall already, this leads me to believe it's hardware related. Any way you can jump into the game on a different PSN ID to see there is any connection to it being account related?

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

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