App and ps4 mut
Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Born4awin Date/time issue occurred 10/29/2020 / 5am est What...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @bcruzin36,
Can we try running through some troubleshooting steps to see if we can help with the issues you've been seeing? A good place to start off would be with the basic connectivity steps over at the EA Help website.
If you're still running into the same issues after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks!
/Kent
The app is working fine, but still can't do any challenges in MUT.
- EA_Kent
Right, I see what you're saying. It is strange that it's only affecting your challenges, but I have seen cases in the past where this is connection related. If you can try running through the steps I linked earlier I would appreciate it. Let me know if it helps once you've had the chance to try it out.
/Kent
