Forum Discussion

5 years ago

Solved

Auction House Bug

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? BoJackGunman Date/time issue occurred January 15, 2021 W...

EA_Blueberry
5 years ago
@TheBigMadCow

It sounds like your account was restricted from the auction house due to a recent action. Our Support teams below can help verify whether an action was put on your account, however if you feel this was done in error and want to dispute it you'll need to file a case to our Terms of Service team here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Neo_Novalis

Hero+

5 years ago

@TheBigMadCow If you got banned (wrongfully or justified) you should have received an email containing all information. Maybe you have to check the spam folder.

Anyways you might have to contact EA Help (via help.ea.com or via twitter). They can track your account and hopefully will solve this issue for you. Good luck!

TheBigMadCow

5 years ago

@Neo_NovalisThank you for you help but... interestingly enough there is no email sent to me from EA anywhere in any of my email addresses!!! I have searched them all... No email, no description, no communication at all. Weird... I’m just trying to play madden and have a little fun sniping here and there, and I can’t even post cards.

EA_Blueberry
Community Admin
5 years ago
@TheBigMadCow

It sounds like your account was restricted from the auction house due to a recent action. Our Support teams below can help verify whether an action was put on your account, however if you feel this was done in error and want to dispute it you'll need to file a case to our Terms of Service team here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

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