Forum Discussion
Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have?  Sony PlayStation 5
What is your gamertag/PSN ID? 
Date/time issue occurred  21st August 2021
What type of issue do you have?  Audio Problems
Which mode has this happened in?  Ultimate Team
Which part of the mode?  Solo Challenges
Summarize your bug  The game audio is SO loud using my Sony 3D pulse wireless headset. I cannot hear my party chat over the game noise very well despite changing the levels. I have tried: changing my party/game audio slider, increasing my party audio of my friends, using the in game audio settings to lower the sound, plugging my headset into my controller and even turning 3D audio off What I have found, that is particularly odd, is that if I turn down my headset volume a notch, it will go to the correct settings, however on the very next play/snap the audio will go right back up again and it is DEAFENING. This issue ONLY happens in madden for me, I play a wide variety of games, including other EA titles where this is not an issue. This also doesn’t appear to occur during the half time show or menus, the audio is quieter then if you have changed the settings. 
How often does the bug occur?  Every time (100%)
Steps: How can we find the bug ourselves?  Use a 3D pulse headset, in any mode play a game whilst using party chat and you will find that the game noise drowns out the chat audio and is also very loud anyway. If you turn the audio down a notch on the headset buttons it will correct itself until the very next play. 
What happens when the bug occurs?  The game audio is SO loud, if you turn the volume down a notch it will go to the correct settings you have chosen, then on the next play it will be back to being loud, this only happens when wearing a headset, or this specific headset to my knowledge. 
What do you expect to see?  For audio settings to stay as they are set, not to reset to being loud after every play. 
PS4 Crash Reporting: Please copy the text you put in the crash report here. 
What is the AMD or Nvidia Model Number of your graphics card? 
Enter RAM memory size in GB 
This really is making the game hard to play with a headset on. I have seen another thread with someone with the exact same problem however they have had no reply.
[EDIT: slightly modified the thread title to improve visibility if other players search for the same issue]
I'm having the exact same problem. I haven't touched my headphones all day because of the drastic sound change.
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