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babynicky24's avatar
5 years ago

Autosim freez

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? Vilt_04
Date/time issue occurred 3/01/21
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Vilt_04’s league
Summarize your bug I tried to autosim like 3 games to get to playoffs but the autosim freezes and runs for hours till I get sick of it it and shut off my PlayStation. I try to cancel it and the same situation arises
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? I can’t play franchise mode, it’s basically like I’m locked out
What do you expect to see? My game fixed
PS4 Crash Reporting: Please copy the text you put in the crash report here. I tried to autosim like 3 games to get to playoffs but the autosim freezes and runs for hours till I get sick of it it and shut off my PlayStation. I try to cancel it and the same situation arises
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

    Please fix my game

1 Reply

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, @babynicky24 

    I apologize for the situation you're going through. Are you able to fix this by power cycling your PS4 console and then try simulating 1 week at a time?

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

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