6 years ago
Battle Score sync issue
Something is not working / syncing correctly. Please check! Because of this issue I cannot receive my weekly Gridiron Pack. I already send the issue yesterday via Twitter @EA_Krealo and @EAHelp but...
Yes, on sunday when I recognized the issue I restarted the console several times, also disconnected and reconnect from my network. Unfortunately no success.
Now we are in a new week with new solo battles.
How can I now get my pack from last week ???
Please give me a pack or compensation as you can see on the screenshots I made it. Thanks!!!
gamertag on xbox: marffozzy526
Thanks for reaching back out. If you're requesting compensation please contact our Live-Support team if you want to discuss that, however that is not something they typically do so I can't guarantee anything. They'll be able to pull up your account and take a look into that request. We're not seeing any widespread reports from other players about this though, but we'll keep our eyes peeled.