Big Madden 20 Storage error Issue PC

I have been at this for over 3 hours now, and after speaking to over 5 reps (2 hung up on me) I have not got a solution.

Before I get into my issue, I want to mention that I previously had Madden 20 (Deluxe) through Origin Access. Today I purchased the standard edition of the game and have run into absolute madness.

I also want to note that I have over 300 GB of free space on my drive. I am running Windows 10, all drivers are updated.

The problems

I am starting up the game I have to wait through the Pro Bowl screen every time I relaunch the game, annoying. I cannot create a franchise, download community files, create a player, or anything remotely like it.

When I try to download a community file, I get this error.

The issue seems to be the game is not saving anything I do in the game. When I goto the load option, it says there are no files.

What I have tried and failed to fix it

Flushing DNS
Clean restart
Uninstalling and reinstalling

I tried this method a phone rep promised would fix my issue, which I knew was a lie.

1. Please logout of Origin and close it completely.
2. Please hold down the Windows key and press R. (This will open the Run dialogue.)
3. Type %ProgramData% and press enter to open ProgramData folder.
4. Delete the origin folder from this ProgramData folder.

NOTHING has worked and I am growing beyond frustrated that I cannot get help after 3+ hours.