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Bloodlust93's avatar
Bloodlust93
5 years ago
Solved

Bug with madden 21 after servers went down

Hi , I noticed that yesterday I received Khalil mack limited edition 92 overall, but then servers went down and today I started playing and noticed my item binder there is a 85 overall Malcolm butler instead of khali mack can someone help me on this and what happened exactly. I have no screenshot because I never knew such things can also happened and content changes with servers getting down and up.

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @Bloodlust93, 

    I'm afraid that isn't something we'd be able to investigate here on Answers HQ. When you have a chance I'd recommend contacting the EA Help team so they can pull up your account and take a look. 


    You can find more information on how to speak with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Bloodlust93, 

    I'm afraid that isn't something we'd be able to investigate here on Answers HQ. When you have a chance I'd recommend contacting the EA Help team so they can pull up your account and take a look. 


    You can find more information on how to speak with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

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