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navyseal72_8oeb's avatar
navyseal72_8oeb
5 years ago
Solved

Can’t claim coins from sold auction

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Xx_Marine843_xX Date/time issue occurred 31 oct / 9pm What ty...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @navyseal72_8oeb.

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

L3GEND4RY_ELA's avatar
L3GEND4RY_ELA
4 years ago

We also could not figure out the main problem that was happening sorry he said he would file a bug report and something else so I’ll just wait and see what will happen I guess 

L3GEND4RY_ELA's avatar
L3GEND4RY_ELA
4 years ago

As in we a the ea support team but I he did a wonderful job was patience with me and asked me a lot of questions 

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