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MagmaScorpio5's avatar
MagmaScorpio5
5 years ago
Solved

Can’t get a h2h game

H2h

  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @Clayeffler23 

    Try rebooting your network and power cycle the console.

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

11 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @MagmaScorpio5 

    Still having trouble getting a H2H game? Which platform do you play on and have you tried any connection troubleshooting from your end?

    Do you get an error message when you try to play a H2H game?

  • Jimmie221898's avatar
    Jimmie221898
    5 years ago

    When I try to play a H2H game it just searches for an opponent endlessly and never finds one. I though it was my internet at first but I use Ethernet and I’ve tried resetting it but it works on all my other games. Anyone know what this could be. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @Jimmie221898 The population for PC is much lower than compared to console. How long are you letting it search for? I've seen cases where it may take over 5 minutes to find a game.
  • Jimmie221898's avatar
    Jimmie221898
    5 years ago

    I’ve waited over 9 minutes I think around 7 times by now  and have tried many more around 1-2 minutes. I’ve played the weekend tournament mode where you play online opponents and I was able to find them fairly quickly. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @Jimmie221898 I've had long matchmaking times on console in the past and a reboot with the network fixed it. Have you tried unplugging the power to your modem/router for about 5 minutes to see if a fresh link to our servers repairs this?
  • Clayeffler23's avatar
    Clayeffler23
    5 years ago

    I keep having a similar issue on PS4  where it keeps saying there is a error when trying to start the game

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Clayeffler23 

    Try rebooting your network and power cycle the console.

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.
  • 19e47eb3f2d8817's avatar
    19e47eb3f2d8817
    1 year ago

    I have same issue. It won't let me play defense in h2h, but let's me play offense. 

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