Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? KiwiCarebear
Date/time issue occurred August 28 2019/6:45pm
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise - QB1
Summarize your bug First game you play during the CFB semi-finals. Can't snap the ball as the QB at the line of scrimmage. Can't call timeout, no buttons work other than selecting a play to run. On defense, I cannot switch defenders.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load up the game
What happens when the bug occurs? The clock runs out and you get penalized on offense.
What do you expect to see? The ability to snap the ball is important in a gamemode where you are the Quarterback..
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 1TB
I'm literally spamming all of the buttons on my controller, and I cannot figure out why in the world it is not working. Please address this issue.