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Anonymous's avatar
Anonymous
9 years ago
Approved

can change the ea account email assosiated with my xbox one profile on madden 17

i just got madden 17 and when i started it up i was asked to sign into an ea account that i have not used in a very long time, i tried to use the forgot password tool but when i tried to log into the...
Anonymous's avatar
Anonymous
9 years ago
Approved
I can connect on my Xbox one but I can't on my PS4 n won't let me change the email just keeps saying type in password
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@prattsy141

Please let us know if resetting your password via the Origin client or Origin.com gets you past this, thanks.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    Same problem. You need to put in a tab where you can change your password.
    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved

      What is up with these clowns in EA!?!?!? Everyone is asking how do we change our email (in game) which it doesn't appear we can do and all they say is go to origins.com to change your password. And to top it off when your trying to get help from ea game advisor, it says will reply in under 5 minutes and i'm stuck waiting for 3 hours. Get it together EA!!!!

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        9 years ago
        Edit your information in the Origin client
        1. Launch the Origin client and log in.
        2. Click your username and then click Edit My Profile under the space for your avatar image.
        3. Click Edit beside "Basic Information."
        4. Answer your security question or enter your Login Verification code to confirm your identity.
        5. You can edit your name, username/Origin ID, email address, or date of birth.
        Edit your information on ea.com
        1. Go to ea.com and log in.
        2. Click your username, then My Account.
        3. Select the About Me tab.
        4. Click Edit beside "Basic Information."
        5. Answer your security question or enter your Login Verification code to confirm your identity.
        6. You can edit your name, username/ID, email address, or date of birth.

        https://help.ea.com/en-us/help/account/how-to-change-your-origin-id/

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