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Anonymous's avatar
Anonymous
9 years ago
Approved

can change the ea account email assosiated with my xbox one profile on madden 17

i just got madden 17 and when i started it up i was asked to sign into an ea account that i have not used in a very long time, i tried to use the forgot password tool but when i tried to log into the...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago
Edit your information in the Origin client
  1. Launch the Origin client and log in.
  2. Click your username and then click Edit My Profile under the space for your avatar image.
  3. Click Edit beside "Basic Information."
  4. Answer your security question or enter your Login Verification code to confirm your identity.
  5. You can edit your name, username/Origin ID, email address, or date of birth.
Edit your information on ea.com
  1. Go to ea.com and log in.
  2. Click your username, then My Account.
  3. Select the About Me tab.
  4. Click Edit beside "Basic Information."
  5. Answer your security question or enter your Login Verification code to confirm your identity.
  6. You can edit your name, username/ID, email address, or date of birth.

https://help.ea.com/en-us/help/account/how-to-change-your-origin-id/

Anonymous's avatar
Anonymous
9 years ago
Approved
What is going on with customer service? I followed your directions and logged into orgin and when I went to edit my email info it states the new email address is invalid...it's the same email address that auto populates on my madden 17. I need to talk to a real person please.

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