Hi @ROCQUEIf you still need help accessing the account this is how you can find the email address associated with your EA account: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
If that does not get your son into the account please reach our live-support team at your earliest convenience.
How to contact Live-Support: https://help.ea.com/en/contact-us/
Good luck!
Community ManagerBeing able to access the email address associated with your EA account is of utmost importance.
Why can you not access the email we have sent to reset your password?
The email is an EA email. My son forgot his password. I need to access the email so he or I can change his password and he can play Madden online. Thanks
Community ManagerHi @ROCQUEIf you still need help accessing the account this is how you can find the email address associated with your EA account: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
If that does not get your son into the account please reach our live-support team at your earliest convenience.
How to contact Live-Support: https://help.ea.com/en/contact-us/
Good luck!
