Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One S
What is your gamertag/PSN ID? nzfouley
Date/time issue occurred 14/06/21 9:30AM
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug New Rookie Premiere Challenges - cannot enter. Connection Lost then Error - Servers cannot process your request at this time. Then MUT crashes and it returns to the home screen. Every other thing works fine. I have reset my XBOX five times. I've exited the game. I've checked for updates. It only happens for these bright future challenges? Why can’t I play the bright future challenges?!? Someone help me please 😂😭
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to play bright future challenges idk, if it’s not working for everyone or just me?
What happens when the bug occurs? Connection Lost then Error - Servers cannot process your request at this time. Then MUT crashes and it returns to the home screen.
What do you expect to see? Fixing the servers
PS4 Crash Reporting: Please copy the text you put in the crash report here. Don’t Have A Ps
What is the AMD or Nvidia Model Number of your graphics card? Don’t know
Enter RAM memory size in GB Don’t Know
New Rookie Premiere Challenges - cannot enter. Connection Lost then Error - Servers cannot process your request at this time. Then MUT crashes and it returns to the home screen. Every other thing works fine. I have reset my XBOX five times. I've exited the game. I've checked for updates. It only happens for these bright future challenges? Why can’t I play the bright future challenges?!? Someone help me please 😂😭