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sethawa's avatar
sethawa
5 years ago

Cannot load week 1 ultimate legends challenges

Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? WeWonMrStark Date/time issue occurred past couple weeks What ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @sethawa.

Try going to the Team Visuals screen and set everything to default. If that doesn't help, try swapping out your playbook for another. Let me know what happens. Thanks!

Paiid_Miike's avatar
Paiid_Miike
5 years ago

Doesn’t work for me It still  says error  , I cant play week 2-8 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @Paiid_Miike.

    Did you try what I suggested in my last post?

    • HipposHero's avatar
      HipposHero
      Newcomer
      5 years ago

      hi there. i’ve tried your suggestions but this error continues on occurring for me

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @HipposHero 

        If nothing is working, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You may need to get your issue escalated to a specialist for investigation.

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