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kyb_23_hc7wklor's avatar
kyb_23_hc7wklor
5 years ago

Cant access my cloud franchise in madden 21

Hi, i cant access my cloud franchise in madden 21 as it gives me the error that the servers are out of service. This issue has been going on for a few days now. 
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@lethalwriath 

Can we try running through some troubleshooting steps to see if we can help with the errors you've been seeing? When you've got the chance I'd recommend starting off with the basic connectivity steps over at the EA Help website. Those can tackle a lot of the most common issues we see, but if you're still having trouble after that try the PS4-specific steps as well. 

Let me know how that goes once you've had the chance to give it a shot. Thanks!

/Kent

lethalwriath's avatar
lethalwriath
5 years ago

Yea I’ve tried all of that.  We have about 8 users in the league. I’m the commissioner. Nobody has been able to access this specific franchise.  Can you assist?

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