Forum Discussion
EA_Barry
Community Manager
11 years agoThat is odd, clear your cache and see if that flushes out the problem.
- On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
- After the console has shut down, unplug the power cord and wait 30 seconds.
- Plug the console back in and turn it on using the Xbox button. Power cycling will reset the network card and clear the cache.
Also, try power cycling your modem and/or router.
11 years ago
Hey guys, checking in here with the same problem. Microsoft had me try what you suggested Barry and it still is not working. I've had the problem since day 1 (actually pre-release). I've NEVER been able to purchase points.
I was wondering if it had something to do with EA access?
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