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I am having the same problem and I am getting mad because I bought this 400$ system to play online with my friends and now I can't.
Please see the Help Center articles below for information and steps to try. Do let us know if the issue continues and any change in behavior after performing the steps below.
https://help.ea.com/uk/article/losing-connection-to-ea-servers
Ports:
360: http://support.xbox.com/en-US/xbox-360/networking/network-ports-used-xbox-live
XB1: http://support.xbox.com/en-US/xbox-one/networking/network-ports-used-xbox-live
PS3/PS4: https://support.us.playstation.com/app/answers/detail/a_id/241
Madden 15 ports: http://help.ea.com/en/article/what-online-ports-should-i-open-for-madden-nfl-15/
- Anonymous11 years ago
Barry,
I've added these TCP UDP ports and still can't connect. What a mess. What is my next step?- Anonymous11 years ago
so to anyone else having the problem, Make sure to login to Origin.com and have your created Origin account connected to your PSN account.
You'll want to make sure you've downloaded the Origin client here:https://www.origin.com/en-us/store/ (top right)
Then within the Origin client do the following to connect your PSN account:
Click Friends> Add a Friend > PSN (or Xbox) Connect button on the left.
Add your PSN details (Email address and password) to connect.
I can now login to Madden online.
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