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baiserdecupide's avatar
baiserdecupide
6 years ago
Solved

Can't link EA and Twitch accounts

When I hit Link Accounts on the twitch prime claim rewards page it attempts to open a page then goes back to the previous page as if they linked. I'm not having any luck contacting Twitch about this....
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@baiserdecupide 

Sorry you're having some trouble getting them linked up. We have steps on how to un-link and re-link them here: https://help.ea.com/en-us/help/madden/madden-nfl-and-twitch/

What's important is that you un-link from both Twitch and your EA account. You'll want to make sure you're signing into the correct EA account that has your Gamertag/PSN ID linked to it before syncing up again. I've seen players go through the whole un-link/re-link process over and over again without them realizing they were linking up the incorrect account the whole time.

Here is how to make sure you have the correct EA account with your Gamertag/PSN ID: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/

Our Support teams can help walk you through this process. Please contact them below if necessary. 


EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

baiserdecupide's avatar
baiserdecupide
6 years ago

I would un-link and re-link of I could get my Twitch and EA accounts to link at all that is my whole issue

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