Hi there, @screw_the_navy.
Can you give me some more details on what the issue is? What happens when you try to log in on your console?
Community ManagerHi there, @screw_the_navy.
Can you give me some more details on what the issue is? What happens when you try to log in on your console?
@EA_Aljo I accidentally pressed the accept as solution button. But also when I press the sign into ea button it says that its invalid and that's why I press the sign in but it wont let me get passed that. Also it says visit help.ea.com and I did and can sign in and everything it just wont go threw on the PS4. So my account isn't invalid but it says it is
Community ManagerAre you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the one your PSN ID/Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes.
@EA_Aljo So this has been going on for over a month. How do I check if it's the right one then again?
Community ManagerIf you can log in on other games fine, try downloading the FIFA 20 demo. Once it's loaded, go to Customize > Online Settings > EA Account. You will see the email of your account there.
