4 years ago
Can't Open Eggs
Hello, I have over 1600 Eggs still sitting in my packs. Every time I try to open them I get the "server cannot process request at this time" error. I've contacted EA since Sunday and been told it's...
Update..new day..same problem
Hi, @funkster33
For this request please contact our Support team below so they can submit a ticket to the Madden team to help get this addressed for you. We unfortunately do not have a timeframe on when this type of issue will be resolved, however this is the correct path I have to direct you to go in order to get a resolution around this issue. I'm sorry you've been impacted by the latest Sugar Rush event eggs blocking you from accessing the packs. I've raised this issue to the Madden team so they are aware of players receiving this type of bug so they can understand what can lead to this happening in the future.
I know one player wasn't able to open up more packs due to their binder being full. They wouldn't be able to open up the packs because any items there wouldn't be accepted to their binder. Do you have room to free up in the binder? I am not sure if that will help but figured I'd ask.
Here is how to contact our Support team:
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
I have talked to 20+ agents and they send me here. The most frustrating part is every chat they tell me it's not a known issue, even though I reported it everywhere I could. I don't know what to do.
Squidwerd530 on PS5