Can't play couch co op franchise

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID?
Date/time issue occurred 12/8
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? None
Summarize your bug Cannot do couch co-op on franchise mode. When P2 goes right they cannot join my team. We only bought this game for this option. Very upset.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Great offline or cloud season and try to put 2 players on the same team
What happens when the bug occurs? I get pissed off
What do you expect to see? To have a feature that is in ever other game. We just want to play a season together
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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