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Anonymous's avatar
Anonymous
9 years ago
Solved

Can't play madden ultimate team

Every time I try to play ultimate team, the game tells me that I must be connected to psn and ea servers, which I am connected to the psn, and I can't even try to log in to the ea account, because the...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    @willowstreetkid 

    I know this is a little late but were you able to reconnect? A power cycle with the console and modem/router can help repair errors like that. (unplug the modem/router for 5 minutes)

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    PS4:

    Power Cycle

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

    Xbox One:

    Power Cycle the Console

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button on your console to turn on the Xbox One.

    Basic Connection Troubleshooting

    https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

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