Captain Card Exchange Set Glitch
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Siilversurfffeer
Date/time issue occurred 8/29 11:30 pm EST
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I put my Aeneas Williams Captain Card into the Captain Exchange set and I got an error saying the set was unavailable and I lost my card.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Put a captain Card into the Captain Exchange set
What happens when the bug occurs? Error message, captain Card disappears
What do you expect to see? A chance to exchange my captain or change the captain team chemistry
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
- Click on captain Card>add to set>error
Hi @jasonallwine,
When you've got a chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more information on how to create a case with them check out the EA Help website.
If you prefer you can also speak with them via Twitter or Facebook as well.
/Kent
