Chalking L's because of connectivity issue's
What's up guys? I just wanna start by saying I'm not one of the Madden players that thinks this game is trash. It's not, I have alot of fun playing it. There are some serious drawback's but that's to...
Forum Discussion
I was playing a game of ultimate team and as per usual in this game my opponent quit and so it gave me the normal screen where it told me to quit the game. After I pressed exit the game, I went into the normal loading screen, however, it didn’t load back into ultimate team and instead I was waiting there for thirty minutes on a loading screen. I decided to quit the game and restart it and when I went back on it said I lost the game, which I did not. Now I am currently loading into a game and the same type of thing is happening, stuck on a loading screen, I don’t want to quit the app and loose the game because it’s a playoff game of head to head. I am very frustrated with this please help!
EA_Blueberry
Community Manager
Community ManagerHey, Madden fans.
Due to the current situation in the world there is a significant increase of players continually logging online to play games and our teams are doing their best to accommodate this sudden growth of bandwidth. There are times though that it could be related to a local network issue, which is why we always recommend performing some basic connection troubleshooting to improve connectivity to our servers as much as you possibly can from your side to minimize these frustrating experiences. I have steps below that help alleviate these disconnections to help you earn those rewards you're striving for. Let me know if you have any questions or concerns.
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Man take them 2 losses off my * record . * all that .
