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knux762k's avatar
knux762k
7 years ago
Solved

Changing ea account on xbox madden 20

I have changed my email adress on ea help but how do i log in to another account on the actual xbox it automatically has my old account and it appears there is no other options to switch accounts

  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Hi, @knux762k 

    Your Xbox Gamertag is attached to a specific EA account that has a unique email address registered to it. If you were to go to Help.EA.com and login using your Microsoft credentials by hitting the Xbox button, you can change the email address on your EA account by visiting Account>Change Email Address at the top of the website. 

    *You will need access to that email address in order to change it though*

    If you do not have access to that email address and not capable of recovering it, we require players to fill out an account recovery form to provide account ownership prior to our Live-Support team making any changes on an account.

    Click here for account recovery

4 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    7 years ago

    Hi, @knux762k 

    Your Xbox Gamertag is attached to a specific EA account that has a unique email address registered to it. If you were to go to Help.EA.com and login using your Microsoft credentials by hitting the Xbox button, you can change the email address on your EA account by visiting Account>Change Email Address at the top of the website. 

    *You will need access to that email address in order to change it though*

    If you do not have access to that email address and not capable of recovering it, we require players to fill out an account recovery form to provide account ownership prior to our Live-Support team making any changes on an account.

    Click here for account recovery

  • Tazzmanyu's avatar
    Tazzmanyu
    6 years ago

    Just make things easier bro. I’m not filling no 10 min recovery page to play online just because I no longer have access to that email. Here’s a quick solution to those on Xbox: make a new account on your Xbox while leaving your old one logged in, and link your new ea account on that new Xbox account and tada!!! You can play online with your new account while still using your old one. 

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