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grudado's avatar
grudado
5 years ago
Solved

Commentary, referees and dialogues are muted

Product: Madden NFL 21 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? Date/time issue occurred Since the game was downloaded (4 September...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @grudado.

    Try checking your audio settings. If you have surround sound enabled, but do not have a surround sound system, the commentary won't be heard since it's trying to play through a center speaker you don't have. Take a look at the audio settings on your Xbox and see if that might be the case. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @grudado.

Try checking your audio settings. If you have surround sound enabled, but do not have a surround sound system, the commentary won't be heard since it's trying to play through a center speaker you don't have. Take a look at the audio settings on your Xbox and see if that might be the case. Thanks!

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