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LanzeraND's avatar
LanzeraND
5 years ago
Solved

Community file download error - owner deleted files

Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? LanzeraND Date/time issue occurred 03/12/2020 All Day What type of...
  • LanzeraND's avatar
    LanzeraND
    5 years ago

    SOLUTION - 

    • Moved all Madden 20 game data and saves to the Xbox One Hard Drive from my External Hard Drive
    • Went to Manage Game and Add-ons
    • Selected Saved Data
    • Selected Delete All
    • Restarted the game and Downloaded the files from the community and they showed up and were able to be loaded.

    Thanks for all the different possible solutions that I sifted through on the forum.  I was unhappy that I lost an entire season and much more from deleting my save, but now everything works.

IDHburt's avatar
IDHburt
5 years ago

I have a few issues that I think are related to others' issue with not being able to download rosters.  

When I go to the community site to download a roster, if I select a Roster and download, it doesn't matter which one, I get a response that say the roster was removed/deleted by the author/creator.  I tried at least a dozen and they all say the same thing.

I wondered if it was a permission issue; I checked multiple places because xbox/Microsoft can't just make it easy, and everything looked like it was wide open.

I tried again, and lo-and-behold, I was able to download a roster.   I didn't want to jinx it, so I exited out, and went back to setting to load the newly downloaded roster.  It was indeed there, and I selected it - and got a confirmation that the roster was loaded.  Yay!

I then went to Exhibition but no new Roster was loaded?  Huh?  

I tried to reload the Roster and again, got positive confirmation, went back to Exhibition, but again - it was just the generic roster that comes default with the game.

I then went back to Community and tried to re-download Rosters, again was frustrated once again with "Roster was removed/deleted by author/creator".  Geez....this shouldn't be this hard!?

I've cycled power on the unit multiple times.  I've logged in/logged-off multiple times.  

Any help/ideas/suggestions?

stirnasty's avatar
stirnasty
5 years ago

Every time I try to download one of the “all-time legends” community rosters, it either says The file cannot be downloaded because it has been removed by its creator, or it downloads but doesn’t let me load it as my current roster.  This roster was featured in a bleacher report article recently so I highly doubt it was removed by the creator. 

  • jyumet's avatar
    jyumet
    5 years ago

    I've been having this issue too.

    Today, on a hunch I decided to click on "View Creator's Files" instead of just downloading. Once I got to the file I wanted it actually downloaded without an issue.

    Give it a shot!

    • incindificxnt's avatar
      incindificxnt
      5 years ago

      Huh, this worked for me lol.

      • mikepen80's avatar
        mikepen80
        5 years ago

        doesnt work for me. diff application though. using xbox, though this is not an xbox issue.

    • connorstack14's avatar
      connorstack14
      5 years ago

      This didn't work for me unfortunately. I'm on PS4 and it is still giving me the "Owner Deleted their file" message.

      • T2HD's avatar
        T2HD
        Seasoned Veteran
        5 years ago

        I uploaded my roster to raise money for the Concussion Legacy Foundation and now people can't even download it.  I'm hoping EA fixes this soon!!  It's ridiculous!  Please check this website out!  I think you'll dig my roster and the cause!  https://www.gofundme.com/f/madden-20-legends-roster-to-support-the-clf

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