Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? TriableArcher54
Date/time issue occurred for the last 2 months to currently
What type of issue do you have? Exploit
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? none
Summarize your bug In community files when I try to download certain rosters/draft classes an error message will pop up saying "An error has occurred while downloading the file. Please try again." No matter how many times I try the same thing will pop up and will not download. The thing is, is that this doesn't happen to every community file, I can successfully download most files and I only get this problem with some of the files(not all) that I've downloaded in the past(made by different creators too).
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Im not sure you can make it happen yourself
What happens when the bug occurs? I cant download the file and a message that says "an error has occurred while downloading the file. Please try again."
What do you expect to see? download complete and a downloaded roster in my files
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I have tried fixing this by Clearing local saved game data "delete all", local and cloud saved data "everything", and even cleared all local saved data on the entire xbox. I've also tried by deleting every downloaded and save file on my madden game. I also uninstalled the game, reset my internet, and tried again the next day and nothing will fix it. This first started about 2 months ago when I tried to update one of my downloaded rosters but I kept getting an error so I deleted it and downloaded it again but when I tried to load the roster it wasn't listed under load and delete files so I tried to download it again and the error popped up every time I kept trying. One thing i've noticed is that no matter what save files I delete, it still shows a history of downloads in "my downloads" so I think the problem might be from there. I haven't seen anyone with this specific problem where you have errors downloading community files but only on some files.
