Companion app not working
Every time I try to open the companion app, I get a message that says “There was a problem communicating with the Madden 21 server. Try again later.” The game is working just fine on my PS4, it’s jus...
Forum Discussion
I do to use the app a lot for buying and selling. It is easier to do those from the app than in game. Sometimes when a card comes out, I would sell power ups or cards related to that new cards from the app instead turning on my ps5 just to do that.
Finally got my app to work. I play on a ps5 though. I uninstalled the app and re-download the app. I tried using my ps5 persona and that didn't work. I switched and used the ps4 persona and now it is working again.
- EA_Blueberry
Community Manager
@ooghostface wrote:
Finally got my app to work. I play on a ps5 though. I uninstalled the app and re-download the app. I tried using my ps5 persona and that didn't work. I switched and used the ps4 persona and now it is working again.
Thanks for sharing a workaround fix, @ooghostface
We can't guarantee that can work for everyone. The team is aware of login issues due to the inability to swap the persona. See this thread below for updates:
I have tried re-dowloading and doesnt work for me. Hope they can fix this soon.
