Connection issues
The product your company displays is an absolute disgrace. The major issues that have not been taken care of over the years just shows how much the company doesn’t care about its customers and only w...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@RFalzo25 Thank you for sharing your feedback and experience with Madden, I will share this with the team. If you are still experiencing issues, would you mind sharing what you are running into and we can share information that may help us through them?
@EA_Illium I stated the problem in my post above but will again for the record. The problem I’m facing heavily during every match is that i constantly get messages that say either myself or the opponent is experiencing connection issues and then the game crashes and kicks me due to the connection issue and gives me a loss even if I’m winning in the game big. This literally happens every game and I haven’t been able to get through an entire game without it happening. I’ve tried everything to fix the issue internally with no luck. I’ve tested the connection on my end, updated my system and the game, used a proxy server but the game continues to crash and kick me every time I try to play. It’s extremely frustrating because I haven’t bought madden in years because this issue has happened with past games and years later it still occurs on the newest game
- EA_Illium@RFalzo25 Thank you for going into further detail and sharing the steps you've tried, to confirm which platform are you on?
- @RFalzo25 I am having same issues , so who has a solution ? I just keep reading about issues with the game , is there a phone number we can call to give this problem, it is very frustrating.
- @dsty7 if you want to contact EA directly, you might make use of help.ea.com. hope that helps and there will be a solution for you soon. good luck!
Never got any help fixing the issues i brought up in previous posts. It’s insane that I keep taking losses when up big in games because the game freezes forcing me to restart the game. Why don’t you guys fix these issues. There major issues the effect gameplay. It’s unacceptable that I’m taking a loss up 43-7. Also the player had played 11 games but somehow scored 298 points. Looks like you have a bunch of hackers on your game
