Constantly losing connection to EA Servers
I can't play FotF or MUT for more than a few minutes without being kicked out of the game for losing connection. Playing on a Series X with a hard wired connection. Backing out to the home dashboar...
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Bahahaha, yeah sure. Just like that time I provided all the feedback you requested and you never replied. Good luck buddy, maybe you'll have better luck than I did with support, but probably not.
EA_Blueberry
Community Manager
Community Manager@L34RY
My apologies for missing your last reply earlier in the year. Your trace route looks perfect to me, I don't see any issues there.
Question about your console though. Do you play it plugged into the wall or do you have the power plugged into a surge protector? If it's in a surge protector it's advised by Microsoft to plug it directly into the wall.
Do you know if your router has the latest firmware update?
Do you have anything plugged into the console? I've seen more game issues when devices are plugged into the console (controller charging dock, external hard drive, etc).
Do you have another Xbox or or console in the house playing at the same time when the game is dashboarding?
I've been in IT for almost 15 years and I've never seen a surge protector cause networking issues. But, no, it is plugged directly into the wall. Nothing else is plugged into the Xbox and no other xboxes were being played at the same time. Yes, my router is always updated with the latest firmware.
To everyone else:
I have come to expect from all EA releases, an unfinished game filled with microtransactions. A newer version of Madden has been released, so I'm certain that there will be no patch to correct what is obviously an issue for multiple customers. At least I have learned through the years and through this experience to never pay full price for EA games.
- EA_Blueberry
@L34RY
Do you happen to be running Linux on your network and what type of router do you use?
